Workplace 365 How Buying Might Influence the Way forward for Microsoft Viva

In at present’s episode of #O365 Hours, we’re joined by Workplace Apps & Companies MVP Paul Keijzers to debate the way forward for Microsoft Viva and the way Microsoft’s acquisition of will form their Viva technique going ahead. Watch our dialogue beneath or learn the total transcript at your comfort!

Visitor: Paul Keijzers, Co-Founder at KbWorks (go to his web site right here)

Questions Coated:

  • With Microsoft increasing their investments inside the Microsoft Viva house and focusing increasingly, seemingly, on the worker expertise, what are your ideas on Viva and its future?
  • For individuals who is probably not acquainted with Microsoft’s acquisition of, perhaps you possibly can clarify what it’s they do, and the way it matches into the Viva technique.
  • What’s the affect of How vital is it for firms to have shared KPIs and commitments?
  • The place do you suppose Microsoft goes with Viva? I do know that is pure hypothesis, however wanting on the portfolio of options, are there areas the place you could possibly see Microsoft investing sooner or later?


Christian Buckley: Hiya and welcome to a different #Office365Hours. My title is Christian Buckley, and I’m the Microsoft Go-To-Market Director at AvePoint and a Microsoft MVP and Regional Director. And I’m joined at present by Paul Keijzers, co-owner of KB Works primarily based in Amsterdam, The Netherlands. He’s additionally an Workplace Apps and Companies MVP pal that I’ve identified for a few years now and a long-time speaker and skilled on the matters of Microsoft Groups in SharePoint. Good morning, Paul.

Paul Keijzers: Good morning. How are you? <Snigger>

CB: It’s nice to have you ever be part of this system right here. And so at present we’re discussing the subject of Microsoft Viva and I’m excited to dig into this matter and be taught some extra about it! So why don’t we simply kick issues off there? Microsoft is increasing their investments across the Microsoft Viva house, focusing increasingly seemingly on the worker expertise. We hear that quite a bit from Microsoft. Actually, nearly any presentation you sit by way of by Microsoft, they use that phrase “worker expertise,” which is a part of each well-liked consuming sport now. What are your ideas on Microsoft Viva and its future?

PK: Nicely, initially, my ideas on Microsoft Viva are that it’s an amazing product and it’s an amazing add-on to have in your group. However what do now we have in the mean time? In the mean time now we have 4 merchandise in Viva. We’ve bought Viva Insights, Viva matters, Viva Connections, and Viva studying. And the opposite one is coming, which is known as Ally in the mean time. I believe they’ll rename it, however—

CB: I believe so too, yeah.

PK: —it’s going to be fascinating. However with these merchandise I do know that lots of people already get their Viva perception e-newsletter and a few individuals suppose it’s actually annoying that they get a e-newsletter on daily basis or each week. So there’s plenty of schooling to be accomplished there as nicely. However plenty of firms don’t even have the Viva suite enabled but, so we see that as nicely. And yeah, if we take a look at the objects, Viva Connections is likely one of the most blatant ones that I see. It’s straightforward to suggest to everybody as a result of it’s free in the mean time.

CB: Connections was one thing that individuals had been asking for for a very long time as Groups adoption was on the rise about two and a half, three years into its lifespan. Individuals mentioned, you recognize, it’d be nice to have a SharePoint homepage, since some like to make use of it extra as a website. And so initially it was referred to as the SharePoint homepage because it was being constructed. And we heard about it and talked about it after which Microsoft made the choice and mentioned, you recognize, this actually belongs inside the Viva household of options and re-christened it as Connections.

PK: Yeah, completely. And also you talked about it because the button in Groups, but it surely’s greater than solely the button and most of the people don’t even understand that; if organizations add Viva Connections, the IT departments typically suppose it’s simply the web in Groups and that’s it. However Viva Connections is far more. It additionally has it it’s in there it’s connections dashboard, which lots of people don’t even know that it exists. So there’s sufficient to be accomplished round that, to get individuals to be taught extra in regards to the Fifi expertise. Yeah.

CB: Nicely, and that, that’s one thing that’s vital too. And I believe as organizations undertake totally different items…since you had some firms that have been very SharePoint centric, intranet centric, after which after all, Groups adoption outpaced the expansion of Workplace 365, which outpaced the expansion of SharePoint, which had been the, the quickest rising product in Microsoft’s historical past. So, with Groups, plenty of organizations have been saying like, “Nicely, do we have to have a proper intranet?” And plenty of firms, my very own included, mentioned, “Yeah, we nonetheless must have our standalone and intranet and make sense.” Right here’s the eventualities for this. We additionally used Yammer. So it additionally made sense for us to have the social group facet of that, however we needed tighter integration between the issues and that’s a part of what Viva brings is that nearer integration of the assorted options.

PK: Completely. And what you see is that plenty of the Viva merchandise come collectively inside Microsoft groups. So, Groups is de facto changing into this hub for teamwork (which it has been already for a very long time).

CB: Yeah. And all of us, all of us mocked Microsoft for that, that branding too, but it surely’s actually true. That’s what it’s change into. It’s change into that place the place we go for all of these various things whereas nonetheless using these different providers.

PK: Yeah, completely. So. And if you happen to, when you begin with the Viva expertise and all the opposite merchandise, you get to know extra the product and also you suppose, okay, that is very nice to have in my workplace 365 atmosphere. And I believe probably the most tough is that the Viva suite itself is an additional add on and plenty of firms consider, okay, that is going to be a price for my price range on my on my licenses. So how does this work? And to be a trustworthy, it’s nonetheless not clear to me, myself. However I believe it’s an amazing add on, let’s say it that manner.

CB: Yeah. And I do know that’s one thing that we would like, we’re not going to get into licensing and all these issues right here. But when you consider once more, what’s free, what’s out of the field as a part of the expertise with Viva, you’ve got Join, you’ve got as a part of the Insights you’ve got, what was formally just like the Cortana providers. In order that’s the place you have been saying, like, I get the every day emails. I really like getting these formally branded Cortana now Viva insights, these emails, as a result of I’ll take a look at that and it’s doing the sort of the AI scraping of the e-mail and it’ll, it’ll virtually on daily basis, there’s one thing that it identifies like, Hey, you mentioned you’d observe up on this. Is it nonetheless a job? Is it one thing that must be accomplished or this different request got here in? There’s all the time one thing on the record. There may be like, sure, it’s accomplished. And I thanks for the reminder, mark is finished shut out the e-mail or be like my oh, crap second. I would like so as to add that to my job record. My to-dos. And so it’s nice to have that observe up.

PK: Yeah, completely. I believe for me, private, it’s actually nice. The one factor, what I see is with bigger company and with banking and that sort of stuff that individuals get the sensation they’re being watched, so you should be very communicative about what Viva Insights is to deliver the individuals in control and that they actually get probably the most out of the product and so they simply don’t delete the product or not less than delete the meals.

CB: You recognize, that’s an amazing matter for one more day, as a result of we will go in depth into like, what are the safety settings? What’s Microsoft? What can Microsoft see? What can directors see? What do finish customers have management over sort of all these points. I believe it’s an vital matter that we have to give attention to, however let’s, let’s change sort of, let’s go, let’s discuss in regards to the new package on the block right here. So for those who is probably not acquainted, Microsoft lately acquired And so perhaps you possibly can clarify what it’s that they do and the way all of that matches into the Viva technique.

PK: Sure. What they do is that they make it potential to have your key indicators into an app and so they will help you get your objectives accomplished get your work accomplished, however not solely on a person base, but additionally on a Groups base. So how is your progress going? Are you continue to on time or do you, have you ever already adopted that coaching that that was assigned to you? All that sort of stuff is coming again into ally and you’ll see which indicators and you may as well combine it with energy BI as a result of it’s Microsoft from itself. So it’s very nice to have a dashboard that on that as nicely.

CB: You recognize, I’ve not but talked to any individual who was an ally IO buyer previous to the acquisition. And so I, and, and I do know additionally Microsoft is being very tightly about their, their progress being made. I’m positive there are companions which might be on the market and perhaps even my firm, there’s any individual that’s on over on the engineering staff. That’s a part of some super-secret, you recognize, beta that’s, that’s happening. Like I’m simply not aware of that info. I’m not conscious of another element that’s been given out to love as a part of the NDA discussions or, or something there, however, you recognize I imply, I, I’m enthusiastic about this, this functionality simply because I’m, I’m sort of a management growth junkie. I imply, I, I actually am keen about simply that the broader idea of getting shared commitments. If, if we’re on a challenge staff, you and I must be in lockstep and know what, what we’re attempting to attain, the steps which might be essential to get there and our progress which might be, are in opposition to the duties to attain every of these steps.

CB: So we must always have the ability to have that common dialog. I come from a challenge administration background. That’s simply sort of the best way that I believe, and I work that, that manner, break it up into these, you recognize, consumable chunks as we, you recognize, construct our manner by way of that work breakdown construction. That’s sort of what, you recognize, ally IO does, which is present what are the corporate objectives, how that breaks down into enterprise unit and divisional objectives down into the sub groups right down to people in order that you recognize, what you might be doing and the way you might be working in the direction of delivering these prime degree, you recognize, companywide objectives. After which as you level out having the metrics, having the alignment, the reminders by way of the AI capabilities. In order that’s the previous, the Cortana kind options, the e-mail reminders and people sorts of issues. That’s extremely highly effective. Yeah, yeah, yeah, completely. Why didn’t now we have this earlier than? <Snigger>

PK: That is precisely what I imply with Viva, it’s going to broaden increasingly. We’ll see increasingly round productiveness tuning. So yeah, completely. And I believe you actually need to see the film of ignite what they offered on ally to get an actual imaginative and prescient of what’s coming. As a result of I believe it’s, it’s going to interrupt some boundaries inside firms as nicely, as a result of we’re used to have utility each time from a distinct vendor from like third events. And now it begins coming collectively all the place you solely have one vendor on this case, Microsoft for all these experiences. And if we glance on the roadmap, I believe there’s going to be increasingly round Viva.

CB: Nicely, that is, I imply, why that is such a, a, a for individuals to grasp the scope. It’s not identical to the Microsoft simply pondering, oh, let’s net go create some new merchandise which might be on the market, largely Viva and the 4 choices. And there’s plenty of new capabilities and issues which might be inside that, however actually simply sort of a repackaging of different present options into this worker expertise, platform focus. However it was, that was, it was an enormous you recognize, enterprise of Microsoft to say, it’s not simply going to be about enabling collaboration and communication. And for us to work collectively as a staff, we Viva’s all about , are we working the appropriate manner? Is it a wholesome manner of, of working? Is it sustainable? You recognize, sure, we’re productive. Sure, we’re environment friendly, however we’re burning individuals out at a quick tempo.

CB: How can we make it possible for we will keep this degree of excessive effectivity, excessive productiveness, and that individuals could be joyful of their work? And that’s the place I level to you want this, this simply looks as if an apparent transfer to amass an organization like ally or, or construct their very own answer. We’re engaged on that. We will, we will see all these shared actions. We’re, we’re a part of a quickly rising variety of groups and channels. And, and, and we each hear on a regular basis. I’m positive you hear you recognize, individuals which might be pissed off, which is the amount of, of noise that’s popping out of, you recognize, the, the conversations and the challenge actions and duties and all these items which might be occurring. And it’s straightforward to then lose give attention to what ought to we be engaged on, the place are we truly making progress? And so it is a vital piece I’ve in my opinion to this Viva strat.

PK: Completely. And we didn’t discuss at first about that, however Viva is after all launched simply, identical to a, a yr, one thing like that. Proper. and it’s sport after all of us needed to go work remotely, proper. So there us already, after all, they already knew one thing was coming like this. And now there was the time precisely proper. To deliver out the Viva product suite.

CB: Assume, nicely, normal availability of all 4 Viva options which might be obtainable to, like, that was simply one of many ignite. So this simply within the fall, in order that we had seen totally different items at totally different speeds coming collectively. And I discussed like you recognize, SharePoint the, the homepages was one thing we’ve talked about for a pair years, after which it bought rebranded and rolled into Viva. However yeah, so there’s, we’ve identified about points of, of this, however the technique has actually simply come collectively. And I, I believe I, I believe 20, 22, I don’t suppose I’m over representing this, however I believe it truly is sort of the yr of Viva the place we see individuals actually beginning to click on and other people understanding how massive this actually is.

PK: Completely. Completely. I believe it’s, it’s simply starring truly. And you recognize, what’s actually vital is to have your IT group know what’s coming, but additionally the adoption round the entire Viva suite. How are you going to make use of it? And why is that this facet factor pointing me to that? I would like some focus time, which is nice, however some individuals suppose I’ve to work, work, work, and typically you must change to focus, time to get extra productive than simply go on and on. So the burnout fee is de facto vital.

CB: <Snigger> That’s one other, like we might dedicate a complete matter simply round burnout and techniques round that. However the place do you suppose that Microsoft goes with Viva? I do know that is, I’m asking you for pure hypothesis right here. So that is we’re not breaking any NDAs or something. So, any Microsoft individuals watching don’t freak out. However wanting on the portfolio options, Paul, I imply, I’ve to consider that you’ve some ideas about the place they need to go. So, are there areas the place you could possibly see Microsoft investing sooner or later round Viva?

PK: Sure. I believe as we all know, Viva is all in regards to the worker expertise. So what I might consider, and I don’t know if it’s coming or what will occur, however, you recognize, for instance they’re on the mileage app. I don’t know in case you have seen it up to now. I might think about that you’d get a Viva app in your bills in your off time all that sort of stuff, which is across the particular person, which is vital for the particular person will come to Viva, I suppose. It might be logical the identical goes for HR that they will do one thing for you that for instance, that your welcome bundle is there, or one thing like that, your onboarding stuff like that. I believe it’s all in regards to the worker. So if you consider one thing like mileage or like break day bills.

CB: Time without work requests, trip requests. Yeah. And I do know that there’s been once in a while, totally different platforms, actually inside SharePoint. And there have been modules which were sort of group created and shared round which might be on the market. And I do know that there are some third celebration options on the market, round there as nicely. And so a few of these issues, Microsoft will, you recognize, I I’m positive will, will purchase or construct themselves or, or companion with. And also you’ll simply have these different companion options that may plug straight into and leverage all these points. We’re nonetheless ready. I work for an ISV. We’re nonetheless ready for the APIs to open up in plenty of areas. In order that’s all the time there. There’s all the time going to be requests for extra knowledge, extra deeper integration.

PK: Yeah. And I believe that’s actually nonetheless the toughest half I already talked about it, but it surely’s an add on the Viva suite to your workplace 365 license. And also you first must persuade your supervisor, your Mt to purchase the li additional license that they don’t know what the additional license does for them. So, I believe that’s going to be an fascinating matter to see and observe up within the upcoming yr, if persons are keen to go on and pay for the additional mile.

CB: Yeah. So, nicely, will ally require no matter they title that product in Viva? Will it require your E3? Do you should have an E5? We don’t know the solutions to any of these questions but. However in how built-in it’ll actually be into the opposite choices I’m excited to seek out out extra once they’re making their subsequent announce. I do know the timeframe for this I’m. I would like to return and, and rewatch a few of these classes as a part of Microsoft ignite fall 2021. So be taught extra there. Nicely, Paul, you recognize, thanks for becoming a member of me this morning. It’s an fascinating matter. I’m positive we’ll be again as soon as. There’s extra, that’s introduced at dwell and that’s on the market. And naturally, you discover, you recognize, content material visitor posts from, from Paul out on the AvePoint weblog. And if you happen to’ve not already accomplished, so please subscribe to the workplace 365 hours. It simply signifies that you’ll get notifications of our reveals, that are broadcast on the primary and third, Wednesday of each month at 11:00 AM Japanese. So thanks all people for watching and, and thanks once more, Paul for taking part.

PK: Thanks.

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